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Cornerstone™: What Do Visitors Really Want From Museums?

  • 29 Mar 2019
  • 9:30 AM - 3:00 PM
  • 5838 NY-80, Cooperstown, NY 13326
  • 15


  • If you're a MAAM member, please use the email in which your membership is under to register.
  • Emerging Museum Professionals are those with less than 3 years experience working in the field.

If you're a MAAM member, please use the email in which your membership is under to register.
Registration is closed

Cornerstone™ Learning: "What Do Visitors Really Want From Museums?: A Conversation with Museum Leaders"


Speakers: Deborah Schwartz, Director, the Brooklyn Historical Society and Fath Ruffins, Curator, National Museum of American History

While we don’t know everything about what motivates visitors to come to museums, we do know a great deal gathered over time from quantitative and qualitative studies, as well as good old fashioned anecdotes. Join us for a conversation informed by studies such as LaPlaca Cohen’s important Culture Track reports, to a sampling of studies created for individual museums or exhibitions.  Should we extrapolate from other museums to learn more about our own institutions? What can we learn when we listen carefully to our visitors? Are we making full use of our knowledge when we make decisions about what exhibitions and programs to produce each year? Are we giving visitors what they want, or are we following our own idiosyncratic interests? Given the competition for the public’s use of their valuable leisure time, are museums paying enough attention to what we know about our audiences. Schwartz and Ruffins have decades of experience, and enjoy challenging the status quo. Come join the conversation!

Cancellation Policy and Refunds
If you need to cancel your registration for Cornerstone™ Learning, we will provide a refund of the ticket price, less a $5 processing fee, up to March 22, 2019. We must receive your refund request in writing, by email,  no later than March 22, 2019 explaining the need for a refund.

After March 22, 2019, no refunds will be granted.

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Mailing Address:
PO Box 4, Cooperstown, NY 13326

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